BSS offers full comprehensive or basic, annual preventative maintenance packages on all systems. If the system was not initially installed by us, we will thoroughly inspect the system during a previously arranged take over maintenance visit to ensure it is brought up to an acceptable standard.
We provide a full, 24-hour service, 365 days per year, with no fuss attendance, as and when required. We can provide key holder/emergency service response active 24/7, to safeguard you and your property(s) through various signalling methods.
We believe in working to suit the customer’s needs. We will always contact you, prior to visiting, to arrange a mutually convenient time and date for any required maintenance work.
BSS is automatically notified if any monitored system develops a fault. We’d then contact you to get the issue resolved, quickly and effectively. We also receive a daily report detailing any system activations, enabling us to be proactive, saving you hassle and inconvenience.
With fire alarm preventive maintenance, we shall attend site minimum two visits per annum, to ensure correct operation of systems. If your system comprises of 30 or more devices then we shall ensure the system is tested 100% between all visits to the site per annum ensuring at least one complete system test is carried out over the course of each year. It is important to bring to light any potential faults with fire protection systems before they become an issue to avoid being without protection and stop system down time. System warranty is also extended with BSS preventive maintenance packages.